Privacy Policy

YMCA of Oakville Privacy Statement

This website is owned and operated by the YMCA of Oakville. Your privacy is important to us and we will take all means possible to ensure that all personal information is kept private.

If you have any questions, concerns or complaints about YMCA of Oakville’s Privacy Policy please contact us at:


YMCA of Oakville
Phone: (905) 529-7102 ext. 7311
Fax: (905) 842-6792


If your concern or complaint is not resolved to your satisfaction, you can contact our Privacy Officer. You will be asked to provide the following information in writing:

  • Your name, address, email or fax number where we can reach you
  • Nature of your complaint, relevant details and what you would like YMCA of Oakville to do
  • The name of any YMCA of Oakville staff or volunteers with whom you have already discussed the issue.

YMCA of Oakville will investigate to try and resolve your concern in a fair and timely manner.

Submit your written request to:

Cathyann White

Privacy Officer

Vice President, Operational Development and Program Growth


Our Website Policy

YMCA of Oakville is committed to protecting the personal information of individuals who visit this website by following responsible information handling practices in keeping with privacy laws. You can access this site’s home page and browse our site without disclosing your personal information.

The only personal information captured through our website is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information. In the case of donations, personal information is collected to facilitate the recording of your gift. Our online donation processing is secure. The security certificate may be viewed by clicking on the security lock. If you have made a donation, you may also hear from us about other YMCA of Oakville’s programs and services that may interest and benefit you.


Information Sharing

YMCA of Oakville does not sell personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of YMCA of Oakville who perform services for us, when required by a government body or agency, or as permitted by law.


Confidentiality / Security

YMCA of Oakville maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.


Privacy Questions

You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions. If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact YMCA of Oakville staff by calling (905) 845-3417 or



As with most sites, certain non-personal information is recorded by the standard operation of our servers (“cookie” technology). Such information is used to provide an enhanced online experience, and may include:

  • The name of the ISP from which you access the Internet
  • The date and time you accessed the site
  • The Internet address of the website from which you enter our site and where you go after you leave our site

This information is used to measure and monitor the use of our site and to improve its content. The “cookie technology” does not personally identify you or extract any information from your computer. Data which would personally identify you is known only when voluntarily submitted.


Third-party Access to Information

We use third-party services for:

  • Analytics tracking
  • Email marketing
  • Teleconferencing

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.


Limits of our policy

This privacy policy only covers the YMCA of Oakville’s own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.


Online Legal Policy

This site was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.


Terms and Conditions

This site is owned by YMCA of Oakville. Any images, graphics, multimedia or content is copyrighted by YMCA of Oakville and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of YMCA of Oakville and may not be used for any purpose without the express written consent of YMCA of Oakville.



The YMCA of Oakville website may contain links to other websites. YMCA of Oakville is not responsible for the privacy practices of those other websites nor do we endorse the materials presented on websites that are not owned and operated by YMCA of Oakville. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.



The terms and conditions outlined throughout this Privacy Policy are interpreted in accordance with and governed by the laws of the Province of Ontario (without applying the province’s conflict-of-law principles). If any provision of this agreement is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provisions. This statement sets forth the entire agreement regarding all of the matters discussed in this statement.


Updating of Privacy Policy

By law, these terms and conditions may change at any time. You will be required to comply with such revisions and therefore should periodically visit this section to review the current terms and conditions to which you are bound. However, we think it is much more exciting to periodically visit this site. The information available at will keep you informed about YMCA of Oakville activities.


Ongoing Relevancy

The YMCA of Oakville regularly reviews its policies and procedures to ensure we remain current with changing laws and evolving public expectations.